Dongfeng DFH4186-H05R-930 Tactor:New Product Training And After-sales Experience in Vietnam

In the rapidly developing automotive industry, Dongfeng Motors has won widespread recognition in the global market with its spirit of innovation and excellent quality. Our company was fortunate to participate in the new product training and after-sales training for the DFH4186-H05R-930 tractor held by Dongfeng Motors in Vietnam. This was not only an opportunity to deeply understand this high-performance tractor but also an important moment to enhance our professional skills

The training took place in a picturesque conference center in Vietnam, where dealers and technicians from various regions gathered together. The training content covered a comprehensive introduction to the DFH4186-H05R-930 tractor, including its technical specifications, performance features, and all aspects of after-sales service

New Product Training: Delving into Technical Details

In the new product training session, we gained an in-depth understanding of the core configuration of the DFH4186-H05R-930 tractor, This tractor is equipped with a Cummins ISZ520 engine, delivering a powerful 520 horsepower and 2460 N.m of torque, meeting the Euro V emission standards, showcasing its high efficiency and environmental friendliness. The application of the electronically controlled high-pressure common rail fuel system and Selective Catalytic Reduction (SCR) technology further optimizes fuel efficiency and reduces emissions

After-sales Training: Enhancing Service Quality

During the after-sales service training session, we focused on learning how to provide comprehensive maintenance and troubleshooting services for this tractor. The training content included not only routine maintenance of the engine and fuel system but also covered key points for the maintenance of the transmission, as well as how to  use advanced diagnostic tools for fault detection and repair

We learned how to ensure that the tractor maintains optimal performance under various operating conditions, as well as how to quickly respond  to customers' service needs and provide timely and effective solutions. Through practical operations and case studies, we gained a deeper understanding of how to provide high-quality after-sales service

Communication and Feedback: Sharing Experiences

During the training, we had the opportunity to engage in in-depth exchanges with peers from different regions. Everyone shared their market experiences and customer feedback, which is of great significance for us to better understand customer needs and optimize our services. Through these interactions, we obtained valuable first-hand information, which provided  strong support for enhancing our service level

Through this training, we have gained a comprehensive understanding of the technical features and market positioning of the DFH4186-H05R-930 tractor, and have also enhanced our after-sales service capabilities. We believe that as Dongfeng Motors continues to deepen its presence in the Vietnamese market, this tractor will win the favor of more customers with its outstanding performance and enviromental characteristics. As part of Dongfeng Motors, we have the responsibility and capability to bring better products and services to every customer